Without the Massachusetts PFML Workplace Poster displayed in a visible location, you face penalties from the Massachusetts Department of Family and Medical Leave and potential citations during labor inspections. The Massachusetts Paid Family and Medical Leave (PFML) Workplace Poster — also called the employee notice or paid leave disclosure form — is required by the Massachusetts Executive Office of Labor and Workforce Development for all employers operating in Boston. Key facts:
Analyzed from Massachusetts PFML Workplace Poster
83% from one compliance interview
Manual entry or document upload required
The requirement to post the Massachusetts Paid Family and Medical Leave (PFML) notice is mandated by the Massachusetts Paid Family and Medical Leave (PFML) law (M.G.L. c. 175M). This state law established a comprehensive, employer-contributed insurance program providing paid leave benefits to eligible workers. The Workplace Poster is a compliance tool issued and required by the Department of Paid Family and Medical Leave (DFML) to inform employees of their rights to apply for and utilize these benefits. All Massachusetts employers, including those in Boston, must display the official DFML poster in a conspicuous location frequented by employees, regardless of company size or number of covered individuals. Failure to post constitutes a violation of this state statute.
Non-compliance with the PFML Workplace Poster requirement can lead to several concrete consequences and liabilities for your business. While the poster itself does not incur a filing fee, the law establishes penalties for broader PFML program non-compliance that are triggered by a failure to properly inform your workforce, which includes posting requirements. Based on DFML enforcement guidance, the primary risks include:
Legal code: State paid family and medical leave act (exists in ~13 states as of 2025)
Recent update: In 2024, the DFML updated the official Workplace Poster design and content to reflect increases in contribution rates and benefit amounts; the 2026 version incorporates these changes and is the only legally valid poster for the current year.
| Type | Required | Notes |
|---|---|---|
| Restaurant (Full-Service) | Required | Required under M.G.L. c. 175M, § 5(b) for all Massachusetts employers with one or more covered individuals, which includes virtually all W-2 employees in this sector. |
| Bar / Nightclub | Required | Mandatory, as this establishment employs Massachusetts workers, subject to the Massachusetts Department of Family and Medical Leave (DFML) workplace poster requirements. |
| Food Truck | Required | Required because a food truck business operating in Massachusetts with employees is considered an employer under PFML law and must display the official DFML poster. |
| Coffee Shop / Café | Required | Mandatory if the shop has any employees; the PFML poster notice requirement applies to all Massachusetts employers regardless of business size or industry. |
See which restaurant types need this requirement — and which don't.
See Full Requirements →Enter the exact legal name of your business as it appears on your Massachusetts Secretary of State registration or IRS documents.
COMMON MISTAKE: Using a DBA (Doing Business As) or brand name instead of the registered legal entity name.
Enter the complete physical street address (including unit/suite) of the Boston location where the poster will be displayed, matching the official city/town of your business license.
COMMON MISTAKE: Providing a PO Box or a corporate headquarters address outside Massachusetts instead of the specific Boston worksite address.
Enter the total number of individuals on your payroll, including part-time, temporary, and seasonal workers, who perform services for you in Massachusetts.
COMMON MISTAKE: Underreporting by not including part-time workers, which can lead to incorrect applicability determination and non-compliance penalties.
Select 'Yes' if you employ any workers who reside in Massachusetts but do not report to the physical Boston address listed above.
COMMON MISTAKE: Selecting 'No' when you have MA-based telecommuters, which omits the requirement to post digitally and can result in a violation.
Select the option that best describes the primary worksite, such as 'Office,' 'Restaurant,' 'Warehouse,' or 'Retail Store.'
COMMON MISTAKE: Selecting an overly generic option (e.g., 'Other') without specifying details, which may delay the posting plan approval.
List specific locations within the worksite where employees congregate (e.g., 'Break Room,' 'Time Clock Area,' 'Kitchen,' 'Locker Room').
COMMON MISTAKE: Listing areas customers frequent (e.g., 'Dining Room') instead of employee-only spaces, which does not satisfy the 'conspicuous place' requirement.
If you already have a labor law poster, describe where it is displayed. If none, state 'Not Applicable.'
COMMON MISTAKE: Leaving blank; the state may interpret this as a failure to consider existing compliance and require a full new posting plan.
Select 'Yes' if your business operates at more than one physical address within Massachusetts, even if only one is in Boston.
COMMON MISTAKE: Selecting 'No' when you have multiple sites, which leads to an incomplete posting plan and non-compliance at the unlisted locations.
If 'Multiple MA Locations' is 'Yes,' provide a comma-separated list of every city/town in Massachusetts where you have a worksite.
COMMON MISTAKE: Omitting small or infrequently used sites, which can lead to targeted inspections and fines at those locations.
Describe how remote employees will access the PFML poster (e.g., 'Company Intranet,' 'HR Portal,' 'Email at onboarding').
COMMON MISTAKE: Vague descriptions like 'online'; you must specify the exact platform or process to demonstrate a compliant digital posting plan.
ApronPrep auto-fills 19 of 23 fields from a single compliance interview — no re-typing, no guessing what the government expects.
Using an old poster version that lacks the current contribution rate, contact information, or required legal text, or downloading a generic template that doesn't meet Massachusetts-specific requirements. This is the most common compliance failure and can trigger an official notice from the Department of Family and Medical Leave (DFML), requiring corrective action and potentially leading to penalties. Avoid this by downloading the official, current English and Spanish posters directly from the Massachusetts DFML website, not from third-party sources, and verify the 'Updated [Month Year]' stamp is present.
Only posting the English version or placing it in a single, non-accessible area like a locked office. The law requires posters in both English and Spanish to be displayed prominently where all employees can easily see them. A poster tucked in a break room or only on an internal intranet is insufficient and fails the 'conspicuous place' mandate, which can be cited during a DFML audit. Post physical copies in common areas like break rooms, near time clocks, or next to other required labor law posters, and ensure any digital posting is on a widely accessible company portal.
Leaving the 'Employer Name and Contact Information' section blank or filling it with generic HR department info. The poster must list a specific person or department (e.g., 'HR Manager, Jane Doe') and valid contact details (phone, email, or address) that employees can use to request further PFML information. An incomplete contact block is a direct violation of the poster requirements and delays employees seeking help, which the DFML views as a barrier to access. Always designate a specific point of contact and test that the provided phone number or email is actively monitored.
ApronPrep auto-fills 19 of 23 fields from one compliance interview.
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| City | Fee Range | Timeline |
|---|---|---|
| Boston | ||
| Springfield | ||
| Worcester |
Verify that your restaurant qualifies under Massachusetts Paid Family and Medical Leave (PFML) law — the requirement applies to all Massachusetts employers with one or more employee. Check the Massachusetts Department of Family and Medical Workforce Development (DFMW) website to confirm your business size and employee count trigger the posting requirement. Most restaurants with even a single W-2 employee must display the poster.
Obtain the official Massachusetts PFML poster from the DFMW website (mass.gov/dfmw) — the poster is available for free download in both English and other languages as required by state law. If you prefer a physical copy mailed to your restaurant, request it directly from DFMW; processing typically takes 1-2 weeks. Keep the poster in its original format (minimum 8.5" × 11") to meet compliance standards.
Display the PFML poster in a conspicuous place where employees regularly see it — typically near time clocks, break rooms, employee bulletin boards, or entrances. Massachusetts requires the poster to be in a location accessible to all employees during their work shifts. Take a photo of the posted poster for your compliance records; if you operate multiple locations in Boston, each site must display its own poster.
Applications go to the Massachusetts department of family and medical leave. Local procedures and fees may vary — select your city below.
This is one of 13 requirements for opening a restaurant in Massachusetts.
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local
state
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See all co-required forms and how they connect to your compliance dossier.
See All RequirementsThe PFML Workplace Poster is not issued—it is a document you print and display immediately upon receiving it from the Massachusetts Department of Family and Medical Leave. There is no processing timeline because the poster is available for download from the state's website as soon as you register your business or request it. Once you post the document in a conspicuous location accessible to all employees, you are in compliance. For businesses setting up other employment-related documents simultaneously, such as an Application for Employer Identification Number, those processes typically take 2–4 weeks.
The Massachusetts PFML Workplace Poster carries no government filing fees—the poster is provided free by the Department of Family and Medical Leave. You may incur costs for printing and posting materials, but these are operational expenses, not government fees. The poster must be displayed in English and, if your workforce includes significant numbers of employees with limited English proficiency, supplementary versions may be required per state guidance. Not legal advice—verify current poster requirements with the Massachusetts Department of Family and Medical Leave.
The PFML Workplace Poster is location-specific and must be posted at every workplace where you employ covered employees. If you relocate your restaurant, you must obtain a new poster from the Department of Family and Medical Leave and post it at the new address within the required timeframe. The poster requirement is tied to your physical workplace, not your business entity, so transfers between locations require new postings. Contact the Massachusetts Department of Family and Medical Leave to confirm whether your new location triggers any additional notification requirements, particularly if you are also updating your City Business License/Registration.
The PFML Workplace Poster does not require renewal in the traditional sense; however, you must update and repost it whenever the state revises the poster content, notices, or statutory language. As of 2026, the Massachusetts Department of Family and Medical Leave updates poster requirements periodically—typically when new regulations take effect. Check the state's website annually or subscribe to department notifications to ensure you are displaying the current version. Failure to post the current poster can expose your restaurant to compliance violations.
The PFML Workplace Poster is not separately inspected; compliance is verified during routine labor and employment inspections by state or local authorities. Inspectors will confirm that the poster is displayed prominently, is legible, and is in the current approved version published by the Department of Family and Medical Leave. Posting must be in a location accessible to all employees—typically in a break room, near the entrance, or in a centrally visible area. If violations are found during inspections related to other requirements (such as Allergen Awareness Training Certificate compliance), the missing or outdated poster will be noted as a separate violation.
This guide is generated from ApronPrep's compliance dossier system, which uses 53 parallel AI authority experts to discover requirements, then downloads actual forms and generates field-level intelligence for each one.
For Massachusetts specifically, we have analyzed compliance dossiers for 3 cities (Boston, Springfield, Worcester), generating Rich FILs (Form Intelligence Layers) with 23 form fields analyzed for this requirement. Fee data is sourced from actual county department fee schedules, not estimates.
Our data is verified against official government sources and updated when regulatory changes are detected. If you find an error, please report it — accuracy is our core commitment.
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